FAQ

What is Trend Me?

Trendme is a mobile learning platform. Our service provides a variety of courses to learn on the go. Each snack-sized course is divided into chapters concise enough to make your learning experience fun and snappy. Before proceeding to a new chapter, you will be prompted with a quiz to recap and test your best.


What do I do with Trendme?

Trendme is the perfect platform for your self-directed learning goals. As a student of Trendme, you will get instant access to all our courses that have been developed in a way that promotes learning and encourages retention.


Where can I use Trendme?

Our concise courses are perfect to learn on the go, wherever you are, whenever you want. Trendme is the perfect platform for your self-directed learning goals.


Can I use it on my phone?

Trendme is compatible with all mobile devices (smartphones, tablets and feature phones). The best user experience is through smartphones and requires 2G and up.


How many language courses are offered?

Trendme contains over 50 courses on a variety of unique and engaging topics. Whether you want to learn a new language, upgrade your career skills, engage in a new hobby or catch up on old interests, our service has something for everyone.


How did I get subscribed to Trendme?

By coming across one of our promotional pages and click on the subscribe button. We confirm your enrolment to our services by sending you an SMS message to your mobile phone.


Is there a charge for using Trendme?

You are charged the rate that is mentioned on the promotional page that you visited when you subscribed to the service. You can also find it in the welcome message you received upon subscribing and in the monthly SMS reminder you receive from us.


How can I manage my subscription?

Our Customer Service Team and we will be happy to help you. Details on how to get in touch with us are in next FAQ: 'How can I get in touch with Customer Service?'.

Subscription

How am I charged for the service?


Subscription charges will be deducted directly from your prepaid mobile balance, or will reflect in your monthly post-paid bill. The service charge is weekly, and you will receive an SMS notification once the transaction is processed.

Customer Care

How can I contact Customer Services?


Our Customer Service Department will help with any problems you may have, and is available for you here:


• support@trendme.co